As a note to myself - future topics for posts:
CMM, PCMM, and HRO
http://en.wikipedia.org/wiki/Capability_Maturity_Model
http://en.wikipedia.org/wiki/People_Capability_Maturity_Model
http://en.wikipedia.org/wiki/High_reliability_organization
Favorite fruit/what feeds employee engagement
Audience size is everything, integration
Hosted/Internal - service and support
Sunday, April 11, 2010
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